{{#if schoolLogoUrl}} {{schoolName}} {{else}} {{schoolInitial}} {{/if}} {{schoolName}}

Hello, {{guardianName}}

Your M-Pesa payment attempt for {{studentName}} ({{admissionNumber}}) was not successful.

KES {{attemptedAmount}}

PAYMENT FAILED

{{#if failureReason}} {{/if}}
Transaction Ref{{transactionRef}}
Phone Number{{phoneNumber}}
Attempt Time{{attemptTime}}
Reason{{failureReason}}
Common reasons: Insufficient balance, wrong PIN, timeout, or canceled request.

To retry payment:

  1. Ensure sufficient M-Pesa balance
  2. Have your M-Pesa PIN ready
  3. Watch for the STK prompt on your phone
  4. Enter your PIN within 60 seconds
Retry Payment

Need help? Contact {{supportEmail}} or {{supportPhone}}. You can also pay via Bank Transfer or at the finance office.

© {{currentYear}} Drewsky Softwares · CBC School Management System

Automated message. Need help? Contact {{supportEmail}}